Refunds & Exchanges

At VSSL, we take great care in examining every product before it heads your way. We want you to love your candles, and while we can't accept returns or refunds for candles that have been used (they're meant to be enjoyed!), we've got you covered in case of any mishaps during shipping. Just shoot us an email at sales@vsslcandlesla.com within 7 days of receiving your order with some photos of the damage, and we'll sort out a replacement or refund for you.